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ConstructionOnline Knowledge Base

Using the ClientLink™ Portal

Using the ClientLink™ Portal

Add a Selection Choice to a Client Selections Category from the ClientLink™ Portal

Reject a Change Order from the ClientLink™ Portal

Approve a Change Order from the ClientLink™ Portal

Print a Change Order Summary from the ClientLink™ Portal

Login to the Portal

Logout of the Portal

Edit Your Email in the Portal

Edit your Password in the Portal

Edit your Notification Settings in the Portal

Recover your Password for the Portal

View Project Announcements in the Portal

View the Project Team in the Portal

Contact the Project Creator from the Portal

View Project Files in the Portal

View Project Photos in the Portal

FAQ: ClientLink

What is ClientLink?

Do I need to have my own subscription to ConstructionOnline to use the Portal as a ClientLink User?

How do I set up my ClientLink account?

Do I need to request a project invitation myself? (ClientLink)

I can't find my project invitation (ClientLink)

Is there a mobile app? (ClientLink)

How do I contact my builder? (ClientLink)

I don't see my Project in the Portal. What should I do? (ClientLink)

My builder shared plans with me—how do I access them? (ClientLink)

How do I log in? (ClientLink)

I can't remember my login email or password. What should I do? (ClientLink)

How do I reset my password? (ClientLink)

Why can't I access [a specific ConstructionOnline feature or functionality] as a ClientLink User?

How do I upload files and/or photos to the Portal as a ClientLink User?

How do I respond to a Request for Information (RFI) from the Portal? (ClientLink)

How do I change where my notifications go? (ClientLink)

What type of support resources are available for me as a ClientLink User?

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