Why can't I access ______ as a ClientLink User?

There are a few reasons you may not have access to a specific feature or functionality from the ClientLink Portal -

You don't have permissions set to access the feature - The most common reason you may not have access to a specific feature from the Portal is due to the permissions given to your account. If you believe this is an error, we recommend contacting your builder and explaining what you're experiencing. It may be that they need to adjust your ClientLink Portal permissions from ConstructionOnline to give you access. However, please note that it could be that your builder has elected to not give you permission to this feature/functionality. It is ultimately up to the discretion of the company holding the ConstructionOnline subscription as to what feature(s) their Project Team has access to.
The feature isn't available within the Portal - Certain ConstructionOnline features, (like OnCost™ Estimating) and functionalities (like editing OnPlan™ Schedules) are not available from the Portal.