FAQ: ClientLink

How do I contact my builder? (ClientLink)

When logged into the Portal, you can easily contact your builder by clicking the "Contact Project Creator" button. This option allows you to send a direct message to your builder without leaving the Portal. 

The button can be found in two different locations:

  1. Left Sidebar: click the "Contact Project Creator" button found underneath the name of your project. If the left sidebar has been collapsed, click the three line menu hamburger menu in the upper left hand corner of your screen to re-expand the sidebar. 
  2. Profile Picture: click on your profile icon, then select the option "Contact Project Creator". It should be the first option listed below your email address. 

contact project creator

You can also send a direct message to your builder if you have access to Project Messaging. 

Click here for more frequently asked questions (FAQs) by ClientLink Users.