FAQ: SuiteLink, Connecting ConstructionSuite & ConstructionOnline
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  3. FAQ: SuiteLink, Connecting ConstructionSuite & ConstructionOnline

I uploaded a Project to ConstructionOnline from ConstructionSuite, but don't see it online. Where did it go?

  1. Make sure SuiteLink is enabled in ConstructionSuite
    1. Project Sync will need to be selected in SuiteLink Options for projects to automatically be synced between ConstructionSuite and ConstructionOnline
    2. If Project Sync is not selected, you will need to have manually initiated the option to Upload to ConstructionOnline for the project in ConstructionSuite
  2. Check under Projects > ConstructionOnline Projects in ConstructionSuite to see if the Project is listed there. If it is, we know that ConstructionSuite was able to successfully upload the project, so we can be confident checking for the project in ConstructionOnline. 
  3. Refresh your ConstructionOnline browser window to verify that you working with the most current project list. Check within Company Projects for the new Project. 
  4. If you don't see the new Project in your Company Projects list in ConstructionOnline, check under ConstructionSuite Projects at the bottom of the left sidebar menu. 
    1. If your project is listed here, simply right-click on the project's name and choose the option to "Activate."
  5. If you don't see the new Project in your Company Projects list or under ConstructionSuite Projects in ConstructionOnline, check within your Archived Projects. 

    Note: Projects are synced between ConstructionSuite and ConstructionOnline based on a specific name-matching logic. If the Project was ever previously synced to ConstructionOnline and then "Archived," the link between the Projects will still exist as far as SuiteLink is concerned, and the Project will simply need to be "Activated" in ConstructionOnline to allow for access to data. 

Click here for more frequently asked questions (FAQs) regarding SuiteLink & Connecting ConstructionSuite to ConstructionOnline.