Why can't my Company User see a Project?

There are a couple of reasons why one of your Company Users may not able to see a Project in ConstructionOnline.

1. The Project Status is set to "Pending": If the Status of a Project is set to "Pending", only the Project Creator and Company Admin Users can view the Project in ConstructionOnline. Non-Admin Company Users who are not the Project Creator will not be able to view the Project until its Status is set to "Live". 
2. They have been removed from the Project Team: Company Users who are removed from a Project Team cannot access the Project, even if they were able to previously view the Project. Step-by-step instructions for adding a Company User back to a Project can be found here. 
3. The Project was archived: If the Project was archived, it will no longer appear under the "Favorites" or "Projects By Type" sections of the Left Sidebar. Check under "Archived Projects" to see if the Project was archived. Instructions for reactivating an archived Project can be found here. 

Click here for more frequently asked questions (FAQs) regarding Projects.