Why can't my ClientLink/TeamLink Users see photos in the Photostream?

There are a couple of reasons why your client or sub may not be able to view photos in the Photostream. First, ensure you have Files and Photos permissions engaged for your ClientLink and/or TeamLink Users. Next, verify you've shared or copied the desired Photo album or folder with them.

⭐ Albums or folders that have been shared with ClientLink/TeamLink Users will instantly update in the Portal if any changes are made in ConstructionOnline. 

⭐ Albums or folders that have been copied to ClientLink/TeamLink Files/Albums are a one-time copy of the album/folder and its contents. Any additional changes made in ConstructionOnline will not be reflected in the Portal.  

Step-by-step instructions on sharing albums/folders to the Portal can be found here. Step-by-step instruction on copying albums/folders to the Portal can be found here.

Click here for more frequently asked questions (FAQs) regarding Files & Photos.