FAQ: Call Logs

What are Call Logs?

ConstructionOnline's Call Logging feature allows you to document conversations, emails, texts, or any other communication that may occur outside of ConstructionOnline with detail and accuracy. Calls can be logged at both the Project and Company level for individual ConstructionOnline Contacts and Leads.  

ConstructionOnline Call Logs include the following details: 

  • Related Contact
    • This field requires at least one related Contact to be added. 
  • Related Project
  • Phone Number
    • If the Contact added to the Related Contact field has an associated Phone Number, it will populate here. 
  • Call Date 
  • Start Time & Call Duration 
  • Any relevant Notes and Attachments 

Calls Logs can be documented from browser access to ConstructionOnline as well as through the CO Mobile App

Click here for more frequently asked questions (FAQs) regarding Call Logs.