FAQ: Company Contacts

Can I import Company Employees directly into ConstructionOnline?

No. By default, all Contacts imported into ConstructionOnline are saved as Basic Contacts. Basic Contacts do not have access to your Company Account or Project Portal and cannot be converted into Company Employees. Because of this, all Company Employees should be added manually into ConstructionOnline so that they have access to your Company Account, Projects, and to ensure correct permissions are set for each user. 

If you have imported a Contact you need to designate as a Company Employee, you must delete that Contact from your Contacts List and add them again manually. 

Click here for more frequently asked questions (FAQs) regarding Company Contacts.