Why did my Batch Import not import data?

There are a few of reasons why your Batch Import may not have imported any new data into ConstructionOnline: 

1. Both the QuickBooks Desktop and Socket applications were not open and running on your computer. 
2. The computer in which both QuickBooks Desktop and Socket applications were open was not turned on or had fallen asleep. 
3. There was no new data in QuickBooks Desktop to import into ConstructionOnline. 

In the rare instance that your Batch Import still is not running after confirming each of these items to be true, contact our Support Team for additional assistance. Be sure to indicate exactly which steps you’ve already tried so that we can better assist you.

Click here for more frequently asked questions (FAQs) regarding Integrating with QuickBooks Desktop.