Why can't my subs see Change Orders for the Project?

There are a couple of reasons why your subcontractors—added to the system as TeamLink™ Users—may not be able to view a Change Order in the TeamLink Portal. 

1. Not added to the Project: first, check to see if the subcontractor has actually been added to the Project Team. TeamLink Users must be added to the Project to view any information relevant to the Projects they have been assigned to. 
2. TeamLink Permissions: has your company has enabled permissions for TeamLink Users to access Change Orders? Within TeamLink permissions, ensure the checkbox for "Change Orders - TeamLink Users can view Change Orders they're assigned to " has been marked. 
3. Not added to the Change Order: subcontractors must be added as Assigned Resource(s) to each Change Order they have been assigned to. Check to see if the sub has been added within the Edit Change Order modal; if they aren't listed under "Assigned Resource(s)", they do not have access to the Change Order in their Project Portal. 

Click here for more frequently asked questions (FAQs) regarding Change Orders.