What is the difference between a Contact's Public and Private Details?

Public Details contain account information that is publicly visible on ConstructionOnline. Public Details can only be edited by the Contact once their account is activated—giving each Contact control over how their account is displayed in the system to other ConstructionOnline Users. Public Details must contain a Contact's First Name, Last Name, and Email Address.

⭐ The email address listed in the Contact's Public Details is the email used to login to their ConstructionOnline account. 

Private Details contain contact information only visible to you and your Company Employees. Private Details are designed to allow you to customize how a Contact is displayed without impacting information that is a part of their ConstructionOnline Account. All Company Employees can view & edit a Contact's Private Details. Private Details must contain a Contact's First Name, Last Name, Display Name, and Email Address.

⭐ Correspondence from Company Employees and project-related notifications are sent to the email address listed within the Contact's Private Details. 

More information on Public and Private Details can be found here.

Click here for more frequently asked questions (FAQs) regarding the management of ClientLink and TeamLink Users.