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      Retrieve Files/Photos from Integrated Cloud Storage Apps

      Access Files/Photos from external cloud storage applications (Google Drive, OneDrive, Dropbox, and/or Box) within ConstructionOnline™

      BACKGROUND 

      Construction projects often involve a chaotic mix of files, photos, and documents scattered across various locations. Integrating a ConstructionOnline account with personal cloud storage simplifies this process. Users can access files and photos directly from their external cloud-based storage account(s) (Google Drive, OneDrive, Dropbox, and/or Box) within ConstructionOnline. While shared drives aren’t directly supported due to their security protocols, connecting one’s personal drive(s) offers a convenient and efficient way to centralize project documentation. 

      THINGS TO CONSIDER 

      • Files and photos will not be automatically synced between ConstructionOnline and integrated cloud storage applications.
      • Files in ConstructionOnline can be copied or shared with Company Employees, TeamLink and ClientLink Users, and others. 

      ⚠️ Important: Files and photos can only be uploaded from a personal drive. Due to certain security protocols placed on shared drives, integration is not available for these collaborative spaces and is exclusively offered for personal, cloud-based drives. 

      HOW TO RETRIEVE FILES/PHOTOS FROM CLOUD STORAGE APPS

      1. Access the “File & Photos” tab through the Left Sidebar or Company Selector in the Top Navigation Bar. 
      2. Select either “Company Files” or “My Files."
        1. For more information about the difference between the two, check out "Company Files vs My Files."
      3. Hit the green (+) Add New… button and select “New Upload.”

        ConstructionOnline's Add New file from upload button
        1. This will open the “Upload File(s)” window. 
      4. Select the “Your Cloud File Storage” option. 

        ConstructionOnline's cloud file upload options
      5. From the left-hand list of options, choose the cloud storage app that you wish to upload files/photos to ConstructionOnline. 

        ConstructionOnline's cloud storage integration options 
        1. No files/photos will populate in the window if you have not yet integrated the selected cloud storage app. Press the blue “Click here” text to manage your cloud integrations. 

          Message to allow ConstructionOnline to access your cloud applications and set up integration
      6. Select the desired files/photos you want to copy from the account. 
        1. Entire albums/folders can be uploaded to ConstructionOnline. 
      7. Finalize by clicking the blue “Copy item(s) to ConstructionOnline” button. 
        1. A message will appear as the files/photos are transferring and again upon a successful transfer.

      ADDITIONAL INFORMATION 

      • Editing and/or deleting files & photos in ConstructionOnline that were uploaded from your cloud storage account(s) will have no effect on the original. 
      • Alternative Access Point: Files/photos may also be copied into ConstructionOnline from within the “Files” tab of a specific Project.
      • Subscription Level: ConstructionOnline's Cloud Integrations are available for all companies with active ConstructionOnline subscriptions. 
      • CO™ Mobile App: Cloud Integration features are exclusively available via browser access to ConstructionOnline. 

      HAVE MORE QUESTIONS?

      • Frequently asked questions (FAQ) about Files & Photos can be found in the article FAQ: Files & Photos.
      • If you need additional assistance, chat with a ConstructionOnline Specialist by clicking the orange Chat icon in the bottom left corner or visit the UDA Support Page for more options.