FAQ: Integrating with QuickBooks Online

Why are my imported values showing up as unclassified/unqualified?

Values imported from QuickBooks Online or QuickBooks Desktop are labeled as "Unclassified" when, upon import, ConstructionOnline was able to match the Customer & Job, but could not match the values to an existing Estimate Subcategory, Client Selection, or Change Order. In order for your QuickBooks Items to import successfully into ConstructionOnline, the Item Name must be an exact match for an existing Estimate Subcategory, Client Selection, or Change Order. Exact Match means EXACT...i.e. "General Requirements" is not the same as "Gen. Requirements" or "General Rqrmts".

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