Why am I not receiving GamePlan emails?

There are a couple of reasons why you may not be receiving GamePlan emails. First, ensure you have a GamePlan set up. Company Users can do this by navigating to the GamePlan feature and reviewing active Company GamePlans. ClientLink™ and TeamLink™ Users can do this by contacting their contractor. If you have confirmed your ConstructionOnline Contact has an active GamePlan but you still cannot locate your GamePlan emails, we recommend checking your email's spam or junk folders as sometimes email notifications can end up there. 

In the rare instance that you still cannot locate your GamePlan emails, contact our Support Team for additional assistance. Be sure to indicate exactly which steps you’ve already tried so that we can better assist you.

Click here for more frequently asked questions (FAQs) regarding GamePlan™.