What are Message Templates?

Message Templates are pre-written messages and replies that can be sent to Company Employees, clients, subs, and other users within ConstructionOnline. Company Users can create professional, well-crafted emails and save them as Message Templates, which can be accessed & used by all users within the company account—improving consistency in communication company-wide. 

To create a Message Template, navigate to Messages in ConstructionOnline and select the Templates tab. Click the green (+) Add Message Template button to begin customizing the message template.

Message Templates are not available for Legacy or Classic subscriptions to ConstructionOnline. If you are unsure which plan your company has, check your company's ConstructionOnline subscription level by accessing your Company Account details.

Click here for more frequently asked questions (FAQs) regarding Messages.