Manage Company Users
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      1. ConstructionOnline Knowledge Base
      2. Manage Company Users

      Reset Password for a Company Employee

      Create a new password for your Company Employee.

      OBJECTIVE

      To set a new password for your Company Employee's ConstructionOnline account.

      BACKGROUND

      If one of your Company Employees forgets their password and can't access their ConstructionOnline account, don't worry. With just a few simple steps, you can reset their password and assign a new one—getting them back up and running in no time! 

      THINGS TO CONSIDER

      • Only Company Admin Users can reset a Company Employee's password.
      • Resetting a Company Employee's password will override their current password and send the employee an email with the new password.
      • If the Company Employee has not yet activated their account, resetting their password will activate the account and send the employee an email with login information.
      • If the Company Employee has access to the email address listed for their ConstructionOnline Account, they can recover their password without assistance.

      STEPS TO SET AN EMPLOYEE PASSWORD

      1. Locate the Company Dropdown Menu found in the top right corner of ConstructionOnline.
      2. Under Company Settings, select Manage Company Users.
         
         
      3. Right-click on the desired Company Employee.
      4. Select the option Employee Password.

         
        1. This will open the Password tab in the Company Employee Settings window.
      5. In the Enter Password field, enter the desired password for the Company Employee.

      6. Re-enter the desired password in the Confirm Password field.
      7. Click the blue Save button to finalize the Company Employee's new password.

      ALTERNATIVE ACCESS POINT

      • You can also use the Contacts page to reset a Company Employee's password.
          1. Navigate to the Contacts page using the Left Sidebar.
          2. Select the Your Company Contacts category.
          3. Follow steps 3 - 7 as listed above.

      HAVE MORE QUESTIONS?

      • Frequently asked questions (FAQ) regarding Company Contacts can be found in the FAQ: Company Contacts article. 
      • If you need additional assistance, chat with a Specialist by clicking the orange Chat icon located in the bottom left corner or visit the UDA support page for additional options.