FAQ: TeamLink

How do I contact my contractor from within the Portal? (TeamLink)

When logged into the Portal, you can easily contact your contractor by clicking the "Contact Project Creator" button. This option allows you to send a direct message that your contractor will receive within their ConstructionOnline account without leaving the Portal. 

The button can be found in two different locations:

  1. Left Sidebar: Click the "Contact Project Creator" button found underneath the name of your Project. If the left sidebar has been collapsed, click the three line menu  hamburger menu  in the upper left hand corner of your screen to re-expand the sidebar. 
  2. Profile Picture: Click on your profile icon, then select the option "Contact Project Creator". It should be the first option listed below your email address. 

    contact contractor image

You can also send a direct message to your contractor if you have access to Project Messaging. 

Click here for more frequently asked questions (FAQs) for TeamLink Users.