FAQ: System Requirements

Are there any factors that could reduce the performance of my ConstructionOnline recommended browser?

Yes! Occasionally, we find that issues with internet browsers contribute to the ability to access and utilize ConstructionOnline. Here are some factors that you should be aware of - 

  • Your browser isn't up-to-date -  To use ConstructionOnline, you need to use an up-to-date web browser. If you aren't utilizing the latest version of your browser, you may not be able to access your ConstructionOnline account or use all of its features. For best results, access ConstructionOnline with the latest version of Google Chrome.
  • You have too many tabs open in your browser - Too many tabs open within one internet browser can take up the system resources needed to successfully run ConstructionOnline. For best results, limit the number of tabs you have open within the browser window you are running ConstructionOnline from. 
  • Your browser's history is full - As you explore the internet, your web browser automatically stores temporary copies of the necessary files to display the websites you visit. If you encounter issues while running ConstructionOnline, clearing your browser's cache, history, and cookies is an effective way to "reset" the browser. For more information about clearing your cache in different browsers, refer to How to clear your cache on any browser
  • You need to assess your browser's extensions - In some cases, the type or amount of browser extensions running on your browser can slow down performance. If your browser is running slow, review all of your installed browser extensions and disable any blockers you may have. 
  • Your operating system may be too old - If your operating system or device is older, it might not be compatible with the latest version of your web browser. If you are unable update your browser due to your operating system's limitations, consider updating your system or device to ensure compatibility. 

Click here for more frequently asked questions (FAQs) regarding system requirements for ConstructionOnline & the CO™ Mobile App.