FAQ: Messages

Does a Contact have to be assigned to a Project to be sent a Message?

No. ConstructionOnline Messages can be sent to any Company User, ClientLink User, TeamLink User, Lead, or Basic Contact in your Company Contact list from any ConstructionOnline Project.

Please keep in mind that ClientLink and TeamLink Users must have Messaging permissions enabled in order to view Messages in ConstructionOnline. If Messaging permissions are not enabled, ClientLink and TeamLink Users will still receive Messages in their email inbox, but will not have access to Messages in the Project Portal. Additionally, please keep in mind that Messages will always be linked to the ConstructionOnline Project they are sent from.

Click here for more frequently asked questions (FAQs) regarding Messages.