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Can clients submit Warranty Issues?

Yes. ClientLink Users with the appropriate permissions can submit new Warranty Issues directly through the ClientLink Portal. This gives clients a structured, documented way to report coverage concerns without requiring a phone call or email, and ensures that every submission is captured in ConstructionOnline as a formal record that the team can review and act on. 

Step-by-step instructions for the client-side submission process can be found here. 

Click here for more frequently asked questions (FAQs) regarding Warranty Tracking.