FAQ: ConstructionOnline + Zapier Integration
Frequently asked questions about Zapier integration in ConstructionOnline™
Is a Zapier account required to use the ConstructionOnline + Zapier integration?
Which ConstructionOnline subscription do I need to integrate with Zapier?
Which Zapier plan do I need to integrate with ConstructionOnline?
What is a "Task" in Zapier?
Will my Zaps run if I'm logged out of ConstructionOnline?
Do Triggers and Actions work when using the ConstructionOnline Mobile App?
Why did my recurring Calendar Event trigger my Zap to run multiple times?
What happens to my Zaps if I disconnect ConstructionOnline from Zapier?
What should I do if I need help with the ConstructionOnline + Zapier integration?
Is a Zapier account required to use the ConstructionOnline + Zapier integration?
Yes. Zapier is an independent platform, and a separate Zapier account is required to integrate with ConstructionOnline or any other app using Zapier's services.
Visit zapier.com to create an account or review available plans.
Which ConstructionOnline subscription do I need to integrate with Zapier?
Zapier integration is exclusively available for ConstructionOnline accounts with active subscriptions at Team, Business, or Enterprise levels. Access to Zapier integration is not available during ConstructionOnline's free 10-day trial.
Contact the ConstructionOnline Team if you have questions about your account or current subscription.
Which Zapier plan do I need to integrate with ConstructionOnline?
Zapier offers free plans as well as paid subscription plans based on the number of Tasks your Zaps run per month. Some features—including multi-step Zaps and Paths—require a paid plan.
Review Zapier’s plans & pricing here to determine which plan is right for your team.
What is a "Task" in Zapier?
A Task is counted each time one of your Zaps successfully completes an Action. The number of Tasks available to you is dependent upon your Zapier subscription plan. For additional information, see Zapier's documentation on Task limits.
Visit Zapier's plans & pricing here to review available subscription options.
Will my Zaps run if I'm logged out of ConstructionOnline?
Yes. Once a Zap is turned on, it runs automatically in the background regardless of whether or not you are logged in to ConstructionOnline and/or Zapier.
Do Triggers and Actions work when using the ConstructionOnline Mobile App?
Yes. Triggers fire based on the underlying API event, meaning Zaps will run regardless of whether the action was taken in ConstructionOnline via browser access or via the ConstructionOnline Mobile App.
No additional setup is required for mobile compatibility.
Why did my recurring Calendar Event trigger my Zap to run multiple times?
When a recurring Calendar Event is created in ConstructionOnline, the Calendar Event Created Trigger fires once for each individual occurrence of that event.
- For example, a weekly recurring event with 10 occurrences will trigger the connected Action to run 10 times.
Adding a Filter to your Zap can help you narrow which occurrences trigger an Action.
What happens to my Zaps if I disconnect my ConstructionOnline account from Zapier?
Disconnecting your ConstructionOnline account will disable any Zaps that have been configured using ConstructionOnline Triggers or Actions.
Reconnecting your ConstructionOnline account allows you to reactivate any previously created Zaps.
What should I do if I need help with the ConstructionOnline + Zapier integration?
If your Zap isn't firing as expected, start by checking your Zap's Task History in Zapier to identify any errors. Common causes include authentication issues, missing required fields, or reaching your monthly Task limit.
If you have questions regarding integration setup or your ConstructionOnline account, contact the UDA Support Team.
For assistance using Zapier—including building Zaps, managing your account, or billing—visit Zapier's Help Center.