FAQ: Messages

Does archiving a Message conversation archive it for everyone?

No. When a Message is archived, other users will see a banner above the archived Message Conversation that says the conversation was archived by the user who archived it. The Message Conversation will not automatically move to the "Archived" tab for other Company Employees. Other Company Employees will have to manually move the Conversation to the "Archived" tab themselves if they do not want it to appear under the "Active" Messages tab.

Click here for more frequently asked questions (FAQs) regarding Messages.