Why can't my client/sub view photos in the Photostream?

There are a couple of reasons why your client/sub may not be able to view photos in the Photostream. First, ensure you have Files and Photos permissions engaged for your ClientLink and/or TeamLink Users. Next, verify you've shared or copied the desired Photo Album or Folder with them.

⭐ Albums or Folders that have been shared with ClientLink/TeamLink Users will instantly update in the Portal if any changes are made in ConstructionOnline. 

⭐ Albums or Folders that have been copied to ClientLink/TeamLink Files/Albums are a one-time copy of the Album/Folder and its contents. Any additional changes made in ConstructionOnline will not be reflected in the Portal.  

Step-by-step instructions on sharing Albums/Folders to the Portal can be found here. Step-by-step instruction on copying Albums/Folders to the Portal can be found here.

Click here for more frequently asked questions (FAQs) regarding the management of ClientLink and TeamLink Users.